Face-to-Face Counselling
Counselling is guidance to help you deal with problems in life. Therapy is a guided treatment which helps you gain insight and skills in order to resolve any personal issues. They can both help you:
  • Get things off your chest by talking about it.
  • Get clarity and different perspectives on your situation.
  • Relieve stress through emotional support.
  • Learn skills to cope with managing uncomfortable emotions, thoughts and problems.
  • Improve relationships with yourself and with others.
  • Understand and get to know yourself better.
  • Make changes in your life.

Therapies may include Cognitive Behaviour Therapy, Mindfulness, Acceptance & Commitment Therapy, Brief-Solution-Focused Therapy, Thought Field Therapy, Narrative Therapy and Psychotherapy.

Face to Face Counselling packages

Single Counselling
$200 per session (1hr)
Short Counselling
3 x sessions: $540
($180 per session)
Medium Counselling
6 x sessions: $1020
($170 per session)
Long Counselling
10+ sessions: $2,000
(6 months)

Medicare rebates available upon a referral from a doctor (GP) for 10 sessions per year on a Mental Health Care Plan. We are also registered with various Private Health Insurance Companies.


For Bookings and enquiries please contact:

Phone:  040 661 7220
Email: Contact Form

Wed & Fri -  10am - 6pm:  Joyce  (Melb)

Wed 10am - 5.30pm:  Nina (Perth)




We are conveniently located at:

The Business Building
Suite 16 / 328 Albany Hwy
 Victoria Park
Western Australia 6100
Click here for MAP

Melbourne                                               Shambala Wellbeing Centre                       Suite 1 / 14 Salmon St                              Port Melbourne  VIC  3207

Terms and Conditions

Registration Form

Purchase a Gift Voucher

Meet our Counsellors

For Kids:

Special prices apply for Children.

For Kids

1 x Session: $150

Applies for Social Skills and Optimistic Thinking Skills coaching.  1x session = 50minutes.  Appropriate for 11 - 12 years of age.  Up to two children can attend together, for the same price of 1 session!

 Counselling and Therapy for children from ages 6 to 17 years old is $150 per session (50 minutes)

 Play Therapy  $120  (50 minutes)


Commonly Asked Questions

How does the gift voucher work?

IF you are purchasing a gift voucher: Make a purchase by clicking on ‘Buy Now' on the relevant service.  When payment has been made, an email will be sent to you and a link for client registration.  Click on the 'Gift Voucher' option and it will prompt you for the relevant details.  You will be asked for the name of the person whom you are giving the voucher to, your message to him/her and if you want the voucher to be sent or emailed to the person.  

IF you were given a gift voucher: If it is for an Online Counselling service, go into Online Counselling and then click on Client Registration. Fill in the details and fill in the voucher number. A counselor will send you an email back to start the process going.  We encourage you to do the 'Tutorial' before commencing the sessions. 

If your Gift Voucher is for a Face-to-Face or Hypnosis session, simply ring 040 661 7220 to book an appointment and just bring the voucher with you to your first session. 

How do I make payments?

Cash, credit card and eftpos facilities are available.  If you are making payments online, you can pay through Paypal or you can make a direct deposit into our bank account.  Payments are made in Australian dollars. 

Can I claim the costs from health insurance?

You will need to consult your health insurance about this.

Our Psychologist is eligible for Medicare Rebates upon a referral from a GP, Psychiatrist or Pediatrician.

What sorts of issues can I discuss with the counsellor?

Practically any issue! It could be relationships, grief and loss, addictions, stress, depression, anxiety, work relations, etc. If the issue requires specialist input beyond our expertise, the counsellor will refer you on to the appropriate person or agency.

What about privacy and confidentiality?

Rest assured that your sessions with our counsellors will be strictly private and confidential and meets the guidelines of the Australian Psychological Society (APS) and the Psychology Board of Australia. This means that we will not divulge any information about our sessions with you to any person or parties without your permission. This includes not revealing any names and personal information for any other use, including marketing and promotional services.  Records of the sessions will be kept in a protected file or locked cabinet and will be deleted after 7 years as required by the APS guidelines.

The only exceptions to this rule is if we think you are in immediate danger of harming yourself or others, or in a life-threatening situation, in which case we have an obligation to contact you by telephone or to an appropriate agency or a person for help. Also if you reveal to us that you are doing something against the law, or your files are subpoenaed by court, we will have no choice but to deliver the information as with any standard therapeutic practice.

What are the counsellors' qualifications?

Currently our counsellors are registered psychologists and are fully registered with the Psychology Board of Australia.  To read more about our Counsellors, see Our Counsellors section.

What is the difference between a Psychiatrist and a Psychologist?

A Psychiatrist is a trained medical doctor who chooses to specialize in mental health.  Therefore, they can prescribe medication for mental health issues.  Some Psychiatrists may undertake extra training to deliver therapy as well.  A Psychologist is not a trained medical doctor, therefore, s/he cannot prescribe medication.  Some Psychologists do an extra three or more years of training to specialize in a field and may obtain the title 'Doctor.'  However, this is a title for the Doctor of Psychology and not to be confused with being a Doctor of Medicine.

What is GAD or Generalised Anxiety Disorder?

Generalised Anxiety Disorder or GAD is prolonged excessive worry often about daily things like health, money, family, work, etc. with associated physical symptoms (eg stomach problems, muscle aches, diarrhea, nausea, edginess, restlessness, etc).  Accompanying feelings may include irritability, feelings of dread, fear of losing control or being rejected and an inability to relax.  You tend to worry about many things and expect the worse.  This worry can be difficult to control which significantly disrupts your job, activities or social life.  It can also lead to problems in concentration and difficulty sleeping.  You may have this disorder if you have been having the excessive worry and anxiety every day for at least 6 months.

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